3750328 - Name Not Displaying via Find Employee in Job Requisition - Recruiting

Recruiting Operator names are not appearing when find operator/employee in Job Requisition is selected

This behavior extends to Job Offer when searching for Approver and Reassign Job Requisition.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors Recruiting

1. Access Instance
2. Go to Recruiting
3. Go into a Requisition and navigate to the section where you search for Recruiter/Hiring Manager
4. Click on 'find Hiring Manager' or 'find Recruiter/Site HR' to search for a user. 
   • Make sure you have multiple user available when searching for Last Name. i.e Smith; James.
5. See that only the first user's name is listed. The name field is blank for the rest of the users.

The fix regarding the issue will be part of 2H2026 Release. For release & patch timelines, please refer to SAP SuccessFactors Patches Knowledge Base. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad. 

Operator name, Blank, Empty, Find Employee, KI1H2026, WEF-169369  , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Known Error