Symptom
2 New minor enhancements have been made to the way we view the attachments.
Environment
SAP Sales and Service Cloud Version 2
Resolution
- On clicking attachment name in thumbnail and list view, it now opens the link/file in a new tab instead of the metadata.
- In the preview of file attachments, it is still possible to navigate to other attachments.
- "Open in New Tab" button has been changed to information icon which opens the metadata.
Keywords
KBA , CEC-CRM-DOS , Document Service for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
SAP Knowledge Base Article - Public