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3750418 - Intermittent BW_INA_GR_NA_ERROR when opening stories or creating live models against S/4 HANA tunnel live connection

Symptom

Error in HAR trace:

  • {
        "Messages": [
            {
                "Type": 2,
                "Number": 100,
                "MessageClass": "BW_BICS_INA",
                "Text": "BW_INA_GR_NA_ERROR",
                "Details": {
                    "NameOfABAPProgram": "                SAPMSSYD                -                SYNC_ABAP_WITH_KERNEL                ",
                    "ShortText": "                UNKNOW_TERMINATION_NR"
                }
            },
            {
                "Type": 2,
                "Number": 101,
                "MessageClass": "BW_BICS_INA",
                "Text": "500 SAP Internal Server Error"
            }
        ]
    }


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Environment

  • SAP Analytics Cloud Enterprise

Product

SAP Analytics Cloud all versions

Keywords

BW_INA_GR_NA_ERROR, 500 Internal Server Error, BW_BICS_INA , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

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