SAP Knowledge Base Article - Preview

3750510 - CH PASSAR export cancellation reason pop-up missing

Symptom

  • Implemented SAP Note 3713535 to block cancellation of released export declarations without a reason.
  • Clicking "Request cancellation" should display a pop-up with a dropdown of cancellation reasons, but no pop-up appears and no field is available.
  • Incompletion check leads to the message: "La zone a été masquée par le pilotage d'interface" ("The field has been hidden by the interface control").
  • Message M2265 cannot be sent when no cancellation reason is provided.


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Environment

  • SAP Global Trade Services, edition for SAP HANA

Product

SAP Global Trade Services, edition for SAP HANA 2020 ; SAP Global Trade Services, edition for SAP HANA 2023 ; SAP Global Trade Services, edition for SAP HANA 2025

Keywords

cancellation reason, pop-up missing, dropdown not appearing, export declaration, passar, switzerland, field hidden by interface control, incompletion check, request cancellation, ui field hidden, customs management, message schema, cusch, cus_ch_2, gts , KBA , FT-LEG-CUS-EXP , Export , Problem

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