Symptom
- A specific opportunity document type (for example, “ZXXX”) is hidden from opportunities using adaptation for users across all entities.
- However, the same document type is still visible in Sales History by Customer.
- The document type is also visible in the Document Flow of a quote related to the opportunity.
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Environment
- SAP Sales Cloud Version 2
- SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
hide opportunity document type, code list restriction, guided selling, sales by customer, document flow, visibility of document type, restrict document type, opportunity document type issue, document , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem
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