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3750533 - Joule formation synchronization failed due to technical error returned by Cloud Identity Services

Symptom

Joule Formation synchronization failed due to below error:

  • Synchronization between Joule System das-application-las and SAP Cloud Identity Services System anqpz8ub3 has failed.
    - SAP Cloud Identity Services System <tenant id> returned a technical error for assignment with ID a69027d4-af39-4801-9f70-4141cab6c177:
    "failed to process tenant mapping notification: failed to remove applications consumed APIS in formation ‘ID‘ : error occurred during IAS consumed APIS update%! (EXTRA "fnt.wrapError=failed to update IAS application ‘<application-ID>‘ with UCL ID ‘<xxx>‘ : request failed: status ‘see’, body ‘{ \"error\" : { \"code\" : 500, \"message\" : "Unexpected error.\" }}‘)"


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Environment

  • Business Technology Platform - Formations
  • Cloud Identity Service

Product

Identity Authentication 1.0 ; Joule 1.0

Keywords

Formation error, Joule, IAS assignment id, consume api, formation sync failed , KBA , BC-IAM-OID , OIDC/OAUTH2 component in SAP Cloud Identity Services , BC-IAM-IDS , Identity Authentication Service , CA-JOULE-PRV , Provisioning , Problem

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