Symptom
- The "To" field in the email composer does not display a red asterisk (*) indicating it is required, even though the field is mandatory before sending.
- The "From" and "Subject" fields display a red asterisk (*).
- If the "To" field is left blank, the Send button becomes disabled/dulled out as expected.
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Environment
SAP Service Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
email composer, required field indicator, red asterisk, to field, send button disabled, service cloud v2, case email, recipient field, ui inconsistency, mandatory field, compose email, email from case, missing asterisk, cc field, email draft screen , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , Problem
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