SAP Knowledge Base Article - Public

3750675 - Unable to update pronouns via Manage my data

Symptom

Unable to change pronouns via quick action on mobile application.

The quick action works on desktop.

The action also works via pencil icon on the profile via the app.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
  

Environment

SAP SuccessFactors Employee Profile 1H 2026

Reproducing the Issue

1. Log in to desktop

2. Proxy as user with permission to quick action change pronouns and perform action > no issue.

3. Log in to mobile application > manage my data > change pronouns > screen is blank.

Cause

Known issue

Resolution

Fix is included in 2605, which is expected to reach the app store on Tuesday, May 19, 2026. 

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See Also

Keywords

KI1H2026, INC26323703, change pronoun, quick action, manage my data, mobile application, issue, 1h2026
, KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC-PER , Person Data (All Person Data Types) , Known Error

Product

SAP SuccessFactors HCM Core 2605