SAP Knowledge Base Article - Preview

3750740 - Excel export from Classifier downloads error file with bigdecimal cast exception -SAP Incentive Management

Symptom

  • When attempting to download records in Excel format from the Classifier workspace, an error file is downloaded instead of the data file.
  • Error message in the downloaded file: "class java.math.BigDecimal cannot be cast to class com.sap.commissions.model.Record (java.math.BigDecimal is in module java.base of loader 'bootstrap'; com.sap.commissions.model.Record is in unnamed module of loader 'app')".
  • CSV downloads are successful, but Excel downloads fail.


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Environment

  • SAP Sales Performance Management 
    • Incentive Management on Hyperscalers

Product

SAP Incentive Management all versions

Keywords

classifier workspace, excel download, xlsx export, error file, bigdecimal, cast exception, class cast, org.json.JSONException, jsonobject must begin with '{', csv export, workaround, 2606 release, incentive management, export failure, product classifier , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-COM , Incentive Management , Problem

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