Symptom
- When attempting to download records in Excel format from the Classifier workspace, an error file is downloaded instead of the data file.
- Error message in the downloaded file: "class java.math.BigDecimal cannot be cast to class com.sap.commissions.model.Record (java.math.BigDecimal is in module java.base of loader 'bootstrap'; com.sap.commissions.model.Record is in unnamed module of loader 'app')".
- CSV downloads are successful, but Excel downloads fail.
Read more...
Environment
- SAP Sales Performance Management
- Incentive Management on Hyperscalers
Product
SAP Incentive Management all versions
Keywords
classifier workspace, excel download, xlsx export, error file, bigdecimal, cast exception, class cast, org.json.JSONException, jsonobject must begin with '{', csv export, workaround, 2606 release, incentive management, export failure, product classifier , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-COM , Incentive Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview