SAP Knowledge Base Article - Preview

3750853 - SAP Customer Checkout manager fails to start

Symptom

  • SAP Customer Checkout manager does not start.
  • Tomcat service starts and then crashes without error messages in the application or Tomcat logs.
  • Catalina log stops after deploying the web application archive (ccos.war), with no further errors.


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Environment

  • SAP Customer Checkout manager 2.0
  • On-premise deployment

Product

SAP Customer Checkout 2.0

Keywords

customer checkout manager, cco manager, tomcat service, windows service crash, ucrtbase.dll, 0xc0000409, not starting, startup failure, ccos.war, catalina, vm migration, host move, reinitialize, initial setup, ccom , KBA , IS-SE-CCO , Customer Checkout , Problem

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