SAP Knowledge Base Article - Preview

3750888 - Different Connection Creation Window for SAP Cloud Application Live Connection Across SAC Tenants

Symptom

  • Tenant behavior differs during creation of a new SAP Cloud application live connection, even though both tenants are on the same version.
  • On the DEV tenant, creating the live connection does not work as expected.
  • On the other tenant, creating the same live connection works as expected under identical version and configuration.
  • No specific error messages or error codes were provided.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Analytics Cloud 2026.2.16 

Product

SAP Analytics Cloud all versions

Keywords

live connection, SAP Cloud application, inconsistent behavior, tenant difference, identical version, planning tenant, standard tenant, connection creation failure, partial setup, live data connection, SAP Analytics Cloud, setup fails, connection issue, version parity, configuration identical , KBA , LOD-ANA-LDC-SCA , SCA - SAP Cloud Application , Problem

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