SAP Knowledge Base Article - Preview

3750926 - Indexing Falling with Generic Error

Symptom

Indexing fails with errors indicating issues in the Solr:

{"instant":{"epochSecond":1778107076,"nanoOfSecond":609842912},"thread":"full-sapTest-Index-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob","level":"WARN","loggerName":"de.hybris.platform.solrfacetsearch.indexer.cron.SolrIndexerJob","message":"Error during indexer call: sapTest-Index","thrown":{"commonElementCount":0,"localizedMessage":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException: Could not export configuration for index: name=collectionName_Product_flop","message":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException: Could not export configuration for index: name=collectionName_Product_flop","name":"de.hybris.platform.solrfacetsearch.indexer.exceptions.IndexerException","cause":{"commonElementCount":16,"localizedMessage":"Could not export configuration for index: name=collectionName_Product_flop","message":"Could not export configuration for index: name=collectionName_Product_flop","name":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException","cause":{"commonElementCount":16,"localizedMessage":"Could not find a healthy node to handle the request.","message":"Could not find a healthy node to handle the request.","name":"org.apache.solr.common.SolrException","extendedStackTrace"


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

Solr, indexing failed, could not export configuration, could not find a healthy node, state, error, collection, down, replicas, ccv2, cloud , KBA , CEC-SCC-COM-SRC-SER , Search and Navigation , Problem

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