SAP Knowledge Base Article - Preview

3750950 - Documents tile in Bi Launchpad spins indefinitely and loads very slowly when opened in SAP BI

Symptom

  • When the user clicks on the document tile in the BI Launchpad, the screen keeps loading and displays a continuous spinning icon for an extended period.
  • Checking the Landscape report, the BI has reached the maximum default limit for the CMS cache size.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x/2025

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

bi launchpad, documents tile, spinning, infinite loading, slow document list, performance, large number of reports, system cache size, CMS cache, biprws, hangs, long load time, document list performance, platform cache tuning , KBA , BI-BIP-PER , Performance investigation , Problem

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