SAP Knowledge Base Article - Public

3750967 - Curriculum thumbnail not displaying in the library

Symptom

Curriculum thumbnail is not displaying in the library.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Learning >
  2. Open the Learning library/search page >
  3. Search for the affected curriculum >
  4. Observe that the curriculum thumbnail is not displayed, while others may show thumbnails.

Cause

As per our Engineering team, the issue happens due to Curricula IDs containing an "&" character.

Resolution

For SaaS customers, the correction is planned to be delivered within the b2611 release version, as per the schedule available at Product Release & Road Map Information.

For VSaaS customers, this means that the fix is planned to be delivered as part of the b2705 release version, as per the schedule available at Learning Validated SaaS Release Schedule.

See Also

Keywords

lms, learning, sf, successfactors, curriculum, curricula, thumbnail, library, image, not, showing, missing, custom, displayed, user, search, results, enhanced, LRN-210360, KI-Legacy , KBA , LOD-SF-LMS-CUR , Curricula , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error

Product

SAP SuccessFactors Learning all versions