3751071 - PO box radio button cannot be edited or hidden in adaptation mode on premises move-in step 3

PO box button cannot be hidden in adaptation mode.

SAP Sales Cloud and SAP Service Cloud Version 2

1. Log on to the system.
2. Search for Premises.
3. Open any premises.
4. Create a Move-in.
5. Fill up mandatory information and go to step 3.
6. Open adaptation mode and try to edit the PO Box radio button (and other buttons in the same line).

It's a standard behavior.

The PO Box radio button (and other buttons in the same row on move-in step 3) cannot be edited or hidden via adaptation mode.

If this capability is required, submit an enhancement request via the Customer Influence site: Customer Influence – Service Cloud.

• Refer to: KB0020144 – Functionality currently not available.
• Refer to: Customer Influence – Service Cloud.

adaptation mode, po box, radio button, move-in, utilities, premises, service cloud version 2, CNS , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Problem