SAP Knowledge Base Article - Public

3751108 - Default dunning level set in filter in Display Dunning History after navigation from Manage Customer Line Items

Symptom

After navigating from the Manage Customer Line Items app, the Display Dunning History app shows a specific dunning level pre-set in its filter. No default filter is applied when opening the Display Dunning History app directly.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Manage Customer Line Items app.
  2. Select a customer line item and click the customer link.
  3. From the navigation options, choose Display Dunning History.
  4. Observe that the target app Display Dunning History has a specific dunning level pre-populated in its filter.

Cause

When the Dunning Level column is selected in the Manage Customer Line Items app, its value is passed as a parameter during cross-app navigation and is automatically applied as a filter in the target Display Dunning History app.

Resolution

  1. Remove the Dunning Level column from the view in the Manage Customer Line Items app.
  2. Refresh the app by refreshing the browser.
  3. Navigate again from the Manage Customer Line Items app to the Display Dunning History app.
  4. Verify that the target app no longer has a default dunning level set in the filter and displays the expected data.

See Also

Keywords

cross-app navigation, manage customer line items, display dunning, view reminder, no data displayed, empty result, dunning level column, reminder level column, parameter transfer, navigation filter, fiori, accounts receivable, receivables management, dunning history, filter constraint , KBA , FI-AR-AR-C-2CL , Dunning/Interest (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions