SAP Knowledge Base Article - Public

3751190 - Domain support for Microsoft Teams integration with SAP SuccessFactors

Symptom

  • When configuring the Microsoft 365 connection during the Work Tech Configuration, the only available domain to connect to is the Azure Commercial (public cloud).
  • Are any other Azure cloud domains supported?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Open Work Tech Configuration,
  2. Select Configure,
  3. Click Connect and note the message prompting a Microsoft 365 Global admin to Connect,
  4. Alternatively, choose Copy Link and open it; observe it redirects to the global Microsoft domain

Cause

Resolution

Currently, we only support Azure Commercial (public cloud). Other clouds such as Azure Government (GCC High) and Azure China (operated by 21Vianet) are not yet supported.

See Also

Keywords

work tech configuration, teams integration, admin consent, connect, copy link, redirect, global login, national cloud, azure ad 21v, china 21vianet, microsoft login, oauth, org-wide admin consent, login.partner.microsoftonline.cn, collaboration , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions