3751211 - Application error changing background image for user via proxy

When attempting to change the background image for a user whilst proxying as the user, an error is thrown:

"An application error occurred. Please try again later, or notify support if the issue keeps occurring."

SuccessFactors Employee Profile 2605

1. Log in to instance and proxy as a user with permission to edit background image.
2. When a new image is selected and clicked save, an application error occurs.

Expected behavior.

The problem is that USER_EXPRESSIVE_PHOTO (background image) is intentionally restricted to self-edit only — it explicitly blocks any proxy/admin edit of another user's background photo. The proxying admin is being rejected by design.

In order to change the background image, the login user must change on self.

• Configuring Background Images for the Latest People Profile | SAP Help Portal
• 2398302 - Picture and Background Image People Profile
• 2237733 - How to Upload a Background Image in People Profile - SuccessFactors Employee Profile

background image, edit, application error, USER_EXPRESSIVE_PHOTO, proxy, employee profile. , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , LOD-SF-EP-PHO , Photo Management , How To