Symptom
In PP3, with missing configuration – missing CSF fields in Global info dependent type in BCUI, system does not let you save/add new info in additional details. You get an error - “There is no dependent-specific data available for this country/region. This can be changed in the Manage Business Configuration UI. Or it could be that you are missing the correct permissions”
In PPX, with the same missing CSF fields in Global info dependent type in BCUI, when adding details, system lets you save the record, without any error.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Central - Dependents
Reproducing the Issue
BCUI > Global info_FRA > Global info_FRA_dependent > Enabled - YES but none of the HRIS fields are enabled for this dependent type.
PP3 - Legacy people profile behavior:
Go to user profile > dependents info > edit > as of today > edit details for existing record > add global info > country/region – choose France > get error –
“There is no dependent-specific data available for this country/region. This can be changed in the Manage Business Configuration UI. Or it could be that you are missing the correct permissions. For more information, see the documentation”
PPX - Latest people profile behavior:
Go to user profile > dependents info > edit > as of today > edit details for existing record > add global info > country/region – choose France > saved successfully.
Cause
This is an Expected behavior as per Product design.
Resolution
This behavior in PPX is by design. PPX respects the BCUI configuration without adding extra special handling, unlike PP3.
For customers who would like to achieve similar error messaging in PPX as they see in PP3, you can create a business rule as follows.
See Also
2277956 - How to create a Business Rule - SAP for Me
3463831 - Error when adding Global Information for South Africa for Dependents - SAP for Me
2600901 - Error: No Data Available for This Country' When Adding Global Information - SAP for Me
Keywords
INC25526267, Dependents, CSF, validation, PPX, error, global information, additional information, dependents portlet, latest people profile. , KBA , LOD-SF-EC-DPD , Dependents Management , How To
SAP Knowledge Base Article - Public