SAP Knowledge Base Article - Preview

3751302 - In Lead overview, it is not possible to filter or search by Sales Team role

Symptom

  • In the Sales Team section of leads, users assign roles, but the lead overview cannot search or filter by employees assigned to these roles.
  • When filtering, employees in these roles do not appear under "Other Participants." as well. 


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Environment

  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

lead, sales team, sales engineer, advanced search, other participants, filter, search, sales employee role code, extensibility administration, lead sales employee, role-based filtering, lead overview, adaptation, index refresh, searchable field , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , Problem

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