SAP Knowledge Base Article - Preview

3751385 - Error "No active communication configuration found" when generating IBAN during bank account creation

Symptom

  • Getting an error when trying to generate IBAN in Contract Account's Bank Data
  • When checking the the Network Logs, the service returns 500 Internal Server Error with message “No active communication configuration found.”


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Environment

  • Utilities for SAP Sales/Service Cloud
  • SAP Service Cloud Version 2
  • SAP Service Cloud and SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

generate iban, iban not generated, customer bank data, contract account bank data, [object Object] error, commonIntegration.50002, 500 internal server error, unknown error in outbound connector service, no active communication configuration found, communication configuration, outbound configuration, http data, service cloud utilities, s/4hana integration, feature activation hub , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Problem

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