SAP Knowledge Base Article - Preview

3751395 - SAP Cloud ALM - Duplicate system entries and broken connection in landscape management after migration to RISE

Symptom

  • After migrating managed systems to a new environment, two entries for the same systems appear in Landscape Management.
  • The connection between the migrated managed systems and the cloud application is broken.
  • The cloud application cannot communicate with the migrated systems.
  • No specific error messages were provided.


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Environment

  • Product: SAP Cloud ALM
  • Landscape Management Service

Product

SAP Cloud ALM all versions

Keywords

duplicate system entries, landscape management, migration to rise, managed systems, broken connection, reconnect not possible, remap not supported, new system registration, monitoring configuration recreate, historical data retained, delete legacy entries, onboarding new systems, infrastructure change, data center change, system refresh , KBA , SV-CLM-INF-LMS , Landscape Management Service , How To

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