Symptom
- Deeplinks to People Profile personal data sections do not open the intended section if the application is not already open in the same browser.
- When the application is already open in another tab, the same deeplinks work as expected.
Environment
- Product: SAP SuccessFactors Employee Central
- People Profile - Full Profile
Reproducing the Issue
- Ensure there is no active session (sign out and close all application tabs).
- Open a browser and navigate using a deeplink to a People Profile personal data card (for example, Emergency Contacts, Address, Dependents, Payment Information, Contact Info, or Personal Information).
- SF Demo:https://hcm-us10-sales.hr.cloud.sap/sf/liveprofile?categoryId=personalData&cardId=address
- Observe that the page refreshes and redirects to the homepage.
- Open the application in another tab and repeat with the same deeplink; it now opens the intended section.
Cause
Deeplinks were generated without the required company parameter in the URL.
Resolution
- Edit each People Profile deeplink to include the company query parameter with the company's id (company=the id).
- Add the company parameter to the query string together with existing parameters (for example, with categoryId and cardId).
- Save the updated deeplinks and test again with no active session; the links should open the intended personal data section instead of redirecting to the homepage.
- sample: https://hcm-us10-sales.hr.cloud.sap/sf/liveprofile?company=SFHUB002535&categoryId=personalData&cardId=address
Keywords
latest people profile, deeplink, deep link, liveprofile, personal data, people profile, full profile, redirect to homepage, company parameter, company id, url parameter, self-service, emergency contacts, dependents, payment information , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , How To
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public