3751670 - 1H 2026 - Tokens with No Data Not Highlighted in Offer Letter Preview Page - Recruiting Management

In Offer Letter preview page, tokens with no data are not highlighted.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

SAP SuccessFactors Recruiting Management

1. Create an offer letter for a candidate
2. Select the offer letter template
3. Click on the "Preview" button
4. Observe a warning message mentioning tokens without data
   
5. Close the warning message and confirm that some invalid tokens are not highlighted
   

This issue will be resolved as part of our patch schedule on June 2nd for Preview environment and June 4th for Production environment.

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KI1H2026, job application, offer letter template, token, invalid token, token without information, RCM-160025 , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Known Error