SAP Knowledge Base Article - Public

3751803 - Unable to Add Reversal Reason/Free Text During Invoice Cancellation in Fiori App Manage Billing Documents

Symptom

In the Manage Billing Documents app, it is not possible to enter a reversal reason when cancelling billing documents, leading to automatic creation of S1 documents without a recorded reason.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Manage Billing Documents app
  2. Select any F2 invoice and choose Cancel
  3. Observe that an S1 cancellation document is automatically created and posted
  4. The output form is sent via email to the customer and there is no option to add text with the reason for cancellation before posting.

Cause

The functionality to maintain a reversal reason or add text during invoice cancellation is not supported in the standard behavior of the Manage Billing Documents app.

Resolution

As a temporary workaround, use the classic GUI transaction SAP GUI for Windows (VF03).

  1. Display the F2 billing document
  2. Navigate to Document → Cancel
  3. Enter the required text for the S1 reversal document
  4. Save the cancellation document

To influence prioritization and track progress, support the improvement request by voting: Add reversal reason in Fiori App Manage Billing Documents.

Keywords

manage billing documents, invoice cancellation, s1 cancellation document, add text during cancellation, reason for cancellation text, f2 invoice, vf03, automatic posting, output email, billing text, fiori billing cancellation, sales billing, s/4hana cloud, cancel billing document, missing functionality , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions