Symptom
- Error message: "At least one document type must remain active" appears when attempting to deactivate the standard Opportunity document type "OPPT."
- A custom Opportunity document type (e.g., "ZXXX") is already active.
- The objective is to deactivate the standard "OPPT" and use only the custom document type.
- Configuration of the custom Opportunity document type may not be fully completed.
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Environment
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions
Keywords
Opportunity document type, deactivate OPPT, custom document type configuration, error "at least one document type must remain active", guided selling error, , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem
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