SAP Knowledge Base Article - Public

3751983 - "Entity ID is required to process this request." error received when trying to recommend Items in the Curriculum Details Redesigned Experience.

Symptom

"Entity ID is required to process this request." error appears when trying to recommend an Item to other users under the Curriculum Details Redesigned Experience.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open the Learning user homepage >
  2. Search for a curriculum in the Library Search and open the curriculum details page >
  3. Go to the Assignments tab >
  4. Click the three dots menu and select Recommend >
  5. Select a user to recommend to >
  6. Submit >
  7. See the error message.

Resolution

Our Learning Engineering team has finalized their work on the situation, and the fix is scheduled to be delivered with 2605 patch 13. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details (KBA 2287597).

Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Check KBA 2171560 to understand how to get notified when a KBA is created/updated.

See Also

KBA 2692971 - SAP SuccessFactors Known Issues for the 1H 2026 Release

Keywords

successfactors, learning, lms, curricula, curriculum, redesigned, experience, item, recommendation, recommend, error, Entity ID is required to process this request, KI1H2026, LRN-211499 , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , LOD-SF-LMS-CUR , Curricula , LOD-SF-LMS , Learning Management System , Known Error

Product

SAP SuccessFactors Learning 2605