3752088 - Dynamic Forms show "web page not available" on mobile devices - sap service and asset manager

Symptom

Dynamic forms do not open on mobile devices and display the error "Web Page not Available"; in some cases, forms load only after multiple device restarts.

Environment

SAP Service and Asset Manager all versions

Product

SAP Service and Asset Manager all versions

Keywords

dynamic forms, web page not available, blank form, form not loading, mobile app, android client, ssam, mdk, page not available error, reset client, delete user, /SYCLO/ADMIN, user management, branded client, dynamic forms not loading , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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