SAP Knowledge Base Article - Preview

3752108 - Document preview shows 'Scan In Progress' - Document Management Service application

Symptom

  • When attempting to preview an uploaded document in SDM application, the viewer shows the message below:

"Scan In Progress" The document is currently undergoing a security scan, which may delay for preview availability. Wait for the scan to complete and check back for the preview

  • The document is accessible and viewable in the source application and in SAP.
  • The document can be downloaded without issues from the application.


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Environment

SAP Document Management Service, application option

Product

SAP Document Management service 1.0

Keywords

scanning in progress, document preview, preview stuck, document viewer, repository, virus scan, antivirus, malware scan, document management service, manage repository, file preview, content scanning, viewer loading, integration option, document download works , KBA , BC-CP-CF-SDM-APP , Document Management, application option , BC-CP-CF-SDM-INT , Document Management, integration option , Problem

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