SAP Knowledge Base Article - Public

3752184 - Delete feedback button is still visible despite 'disable deleting feedback' option enabled

Symptom

Delete feedback button is still visible for some feedbacks despite the 'disable deleting feedback' option is enabled in the instance.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Enable the "Disable Deleting Feedback" option in "Continuous Performance Management Configuration".
  2. Open a continuous feedback record.
  3. Notice that the "Delete Feedback" button is still visible.

Resolution

This is expected behavior when below conditions are met:

  • the feedback requester is the user's previous manager; And
  • the option "Automatically Hide Prior Feedback Requested or Given by Former Manager from the New Manager" is enabled.

In this case, the "Delete Feedback" button remains available for the subject user for this specific feedback record, even though "Disable Deleting Feedback" is enabled.

See Also

Enabling Features in Continuous Performance Management

Keywords

delete feedback, button, still see, can see, available, appear, not disappear, can delete, option, manager, previous manager, old manager, old EM, EM, hide, automatic, enable , KBA , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Problem

Product

SAP SuccessFactors Performance & Goals all versions