Symptom
Delete feedback button is still visible for some feedbacks despite the 'disable deleting feedback' option is enabled in the instance.
Environment
SAP SuccessFactors Continuous Performance Management
Reproducing the Issue
- Enable the "Disable Deleting Feedback" option in "Continuous Performance Management Configuration".
- Open a continuous feedback record.
- Notice that the "Delete Feedback" button is still visible.
Resolution
This is expected behavior when below conditions are met:
- the feedback requester is the user's previous manager; And
- the option "Automatically Hide Prior Feedback Requested or Given by Former Manager from the New Manager" is enabled.
In this case, the "Delete Feedback" button remains available for the subject user for this specific feedback record, even though "Disable Deleting Feedback" is enabled.
See Also
Keywords
delete feedback, button, still see, can see, available, appear, not disappear, can delete, option, manager, previous manager, old manager, old EM, EM, hide, automatic, enable , KBA , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Problem
SAP Knowledge Base Article - Public