Symptom
- Exceptions happen during payment run in Automatic Payments app.
- Log message observed: "Due items with currency &, pmnt method & - items total is & 0"
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Automatic Payments app and create a payment run (or proposal) for a supplier.
- Execute the payment proposal/run.
- Observe the errors "Due items with currency &, pmnt method & - items total is & 0".
Cause
According to the payment method configuration for incoming payments, the system expects to receive a payment. However, the invoice amount is larger than the credit memo.
Resolution
Please use an outgoing payment method, as there is a credit balance present.
Keywords
automatic payments app, payment run, items with a debit balance still exist, outgoing payment method, vendor payment, debit balance, credit memo, payment method , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public