3752199 - VSaaS - BizX header and menu not visible when navigating from Learning home page

• SAP SuccessFactors home and menu are not accessible from the Learning home page for VSaaS Learning tenants.
• The menu and BizX header are not visible when on the Learning home page.

SAP SuccessFactors Learning

1. Enable "Enable SAP user experience updates" under Company Logo and Settings >
2. Navigate to the Learning home page >
3. Observe that the menu and BizX header and menu is not visible.

Our Learning Engineering team has finalized their work on the situation, and the fix is scheduled to be delivered with 2605 patch 6. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors Validated SaaS Learning Product Communications (KBA 2287597). 

Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Check KBA 2171560 to understand how to get notified when a KBA is created/updated.

Workaround

Disable "Enable SAP user experience updates" under Company Logo and Settings.

KBA 2692971 - SAP SuccessFactors Known Issues for the 1H 2026 Release

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