SAP Knowledge Base Article - Preview

3752270 - Cannot Monitor SAP AI Units for Premium AI Functions

Symptom

  • Unable to monitor the consumption of SAP AI Units for Premium AI functions in SAP Sales & Service Cloud Version 2 TDD.
  • Functions affected include "Account Synopsis", "Email draft recommender", and "Case summary".


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Environment

  • SAP Service Cloud Version 2.
  • SAP Sales Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

SAP ai units, premium ai, business ai, consumption monitoring, usage tracking, weekly report, account synopsis, email draft recommender, case summary, SAP service cloud version 2, SAP sales cloud version 2, monitoring, ai usage, reporting, analytics , KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , Problem

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