Symptom
- The option for “Hide rater category when recalling feedback” is enabled in the Form Template Settings.
- Despite enabling this setting, category names are still visible during the feedback recall process.
Environment
SAP SuccessFactors Multi Rater form
Reproducing the Issue
- Enable the “Hide rater category when recalling feedback” option in the 360 form template settings.
- Start a 360 review and recall feedback.
- Observe that rater categories remain visible during recall.
Resolution
- The “Hide rater category when recalling feedback” feature only applies when the rater recalls their own feedback and the rater can see exactly one record in the Evaluation Summary table (the rater is the only participant they can see).
- When the process owner recalls their own feedback, rater categories are not hidden by design.
See Also
Keywords
360 reviews, multi rater, hide rater category, recalling feedback, category visibility, evaluation summary, process owner, rater recall, form template settings, category hiding not working, rater anonymity, 360 feedback, behavior by design, prerequisites, recall conditions , KBA , LOD-SF-MTR-RAT , Ratings and Weights , Problem
Product
SAP SuccessFactors Performance & Goals all versions
SAP Knowledge Base Article - Public