SAP Knowledge Base Article - Preview

3752579 - HRIS Sync job fails with SFAPI error due to invalid character in employee data - SAP SuccessFactors Employee Central

Symptom

HRIS Sync job is failing with SFAPI error

  • Job status shows FAILED for the HRIS Sync job.
  • Error message: "Job Execution failed in JobExecutionProxy".
  • Error message: "An unexpected error occurred. Please contact your system administrator for assistance."
  • Error message: "Error in queryMore()".
  • Error message: "Error in handleSFAPIRetry".
  • Error message: "SFAPI domain error".


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Environment

  • SAP SuccessFactors Employee Central
  • HRIS Sync

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

HRIS Sync, SFAPI error, SFAPI domain error, Invalid XML character, XMLStreamException, queryMore, handleSFAPIRetry, JobExecutionProxy failed, Employee Central, name field character, data validation, full HRIS sync, SOAP response, audit log, scheduled job failed , KBA , LOD-SF-EC-HRS , HRIS Sync , Problem

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