SAP Knowledge Base Article - Preview

3752590 - Message Request Status Count No Longer Displayed in Message Monitoring

Symptom

You no longer see a dedicated message request count (by status) in the Message Monitoring view. Previously, a count of message requests per message header was available.
With recent changes, the message request count field has been removed from the Message Monitoring.
This eventually, may lead to confusion for users who previously relied on the aggregated count per message header.
 

Previously:

  • There was a separate count of “message requests” (e.g., number of requests per message header, split by status like pending, processed, etc.).
  • This count was shown as a field (message request status count).

Now:

  • The table already shows each message request directly (individual rows).
  • So the count becomes redundant because users can already see all the entries.


Read more...

Environment

SAP Sales Cloud Version 2

SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

message request status, column missing, message monitoring, message header id, request count, count column removed, by design, filters, status counts, integration, missing column, message requests, sales cloud version 2, cns, version 2 , KBA , CEC-CRM-DC , Data Connector for SAP Sales/Service Cloud , Product Enhancement

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.