Symptom
After updating SAP Cloud Connector (SCC) and JVM to the latest version, Connection to SAP BW or SAP S/4HANA On-Premise starts to fail in SAP Analytics Cloud with the following errors:
- Error Messages in SAP Analytics Cloud (SAC):
- We couldn't connect to your BW system. For more information, see our troubleshooting page....
- We could not validate your settings for advanced features. Please double check with your administrator that...
- HTTP Status in Browser Console:
- 502 (Bad Gateway)
- Error Message in Developer Trace (HAR):
- Principal propagation forbidden for user **** on system host:port, because the backend connection is not mutually authenticated.
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Environment
- SAP Analytics Cloud, Enterprise Edition
- SAP Cloud Connector 2.19.0
Product
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence, sap analyst cloud,sac hot news sac kba , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
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