SAP Knowledge Base Article - Public

3752837 - snowflake live connection failed to create when using encrypt private key in SAP Analytics Cloud

Symptom

  • An error occurs when trying to create a live connection to Snowflake using the Acquire Data area.
  • Error message: "Snowflake connection could not be created. This might be due to the system being unreachable or invalid connection details. Please check your input and try again."
  • Logon credentials were verified by the Snowflake team.

Environment

  • SAP Analytics Cloud 2026.2.19 (Client)
  • SAP Analytics Cloud 2026.2.16 (Server)

Reproducing the Issue

  1. Generate encript private key by referring https://docs.snowflake.com/en/user-guide/admin-account-identifier
  2. In SAP Analytics Cloud, from the side navigation, choose  Connections  Add Connection.
  3. Choose +.
  4. Choose Snowflake.
  5. Enter a connection name.
  6. Optional: Enter a description.
  7. Enter the snowflake account name.
  8. Enter the username.
  9. Choose Select Key File to browse and select the .p8 private key file.
  10. Enter the passphrase.

From the har trace , below error can be confirmed:

errorDetails": [
        {
            "message": "Failed to execute statement exec. Component = Statement. Reason = Unable to connect remote source: DPAdapterAccess::Connect:[Driver error] The certificate store could not be opened: Failed to decode PKCS8 private key: Error decoding key: Too much data. (adapter type: Snowflake, source name: XXXXXXXX)",
            "bUIMessage": false,
            "bWarning": false
        }

Cause

This issue is currently under investigation of development team.

Resolution

This issue is currently under investigation of development team.

See Also

Keywords

snowflake live connection, acquire data, connection could not be created, unreachable, invalid connection details, account identifier, account locator, hostname, domain suffix, account name invalid, sac live, correlation id, login history, har trace , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

Product

SAP Analytics Cloud all versions