3752843 - SAP HANA Local Secure Store (LSS) Installation/Uninstallation Fails with Error: "Key not found"

Symptom

Installing or updating SAP HANA Local Secure Store (LSS) fails during the registration phase. The following error is observed in the installation logs:

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Calling Local Secure Store config tool
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Executing operation 'CollectComponentHashes_v3' on host '<hostname>'
...
| Reading plain-text configuration: /usr/sap/<SID>/lss/local/private/lss.ini
| Use existing configuration DB: /lss/shared/<SID>/data/config/lsscfg.db
| File PSE is not able to open ConfigDB
| Use existing common DB: /lss/shared/<SID>/data/common/lsscommon.db
| File PSE is not able to open CommonDB
| Checking signature of SMF file ...
| Valid certificate chain found via PSE 'SAPVerify'
| Trust level of SMF file 'FINAL_ASSEMBLY'
| ERROR: Cannot acquire protection handle. Error 0xffffffffa1e00202 in module 'PSE_' with
message: 'Key not found'
Operation 'CollectComponentHashes_v3' finished on host '<hostname>' with exit code 1
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END: Calling Local Secure Store config tool
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END: Installation of SAP HANA Local Secure Store failed

Environment

SAP HANA Database 2.0
SAP HANA Local Secure Store (LSS)

Product

SAP HANA, platform edition 2.0

Keywords

lss backup, ssfs, restore error 301185, error 110165, jdbc 448, recover data, encryption mismatch, local secure store, lss installation, lssvalidator missing, cannot determine uid, pse key not found, host agent operation failed, hdblcm lss, secure store restore , KBA , HAN-DB-SEC , SAP HANA Security & User Management , Problem

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