3752871 - Deleted user role step still visible in route form tool

After a form is launched, if the job relationship (for example, matrix manager) is deleted, the related role step is removed from the form route map, but still appears in the "route form" tool.

SAP SuccessFactors Performance Management

1. Launch a form.
2. Delete the related job relationship (for example, matrix manager) for the subject.
3. Open the form and view the route map, notice that the matrix manager step is not displayed.
4. Go to the tool "route form" and search the same form, notice that the matrix manager step is still displayed.

This is current product behavior. 

If you think this behavior needs to be changed, you can share your ideas via Customer Influence Portal for our Product Management team to review it. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases. You can refer to the kba here on how-to: KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

Routing an Individual Form

PMU-22321, route form, invalid step, user, disappear, miss, skip, display, still, remain, deleted, role, manager, matrix manager, evaluator, appraiser, appraisee, step, route form tool, map, step , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem