3753016 - Proxy assignment granted without time does not reflect

• When adjusting an existing proxy assignment and entering a date without the time and error occurs: "Your request has not been processed successfully. Please try again."
• If you go back a page, the proxy changes were not reflected and the old date exists.  

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SAP SuccessFactors HCM Core

1. Log in to the system.
2. Navigate to Proxy in Settings or to Proxy Management.
3. Manually enter an end date without a time (for example, dd/mm/yyyy only).

   4. Observe that an error message is shown but the proxy assignment changes are not saved.

The redesign of the proxy user settings and ready to provide the new UI experience updates for proxy in 1H 2026 which will prevent this behaviour from occurring - SAP User Experience Updates in 1H 2026 | SAP Help Portal  

To enable these new features: 

1. Go to Admin Center  
2. Company System and Logo Settings
3. Enable SAP user experience updates

• SAP Help Portal - A time window is required for proxy assignments
• SAP Help Portal - User experience updates in 1H 2026
• KBA 3659037 - How to generate reports on proxy assignment start and end dates in SAP SuccessFactors Story Report
• KBA 2606997 - How to read and download the Security Permission Report for Proxy Management

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