SAP Knowledge Base Article - Public

3753017 - HTML code is visible on workflow details for custom MDF object workflows while people profile displays formatted text

Symptom

HTML code is visible on the Workflow Details page but is displaying as expected in other areas.

Environment

SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Log in to the impacted system.
  2. Open the Workflow Details page.
  3. Observe that the HTML code is displayed for the fields.
  4. Navigate to the People Profile for the same data.
  5. Observe that the text displays as formatted (without showing HTML code).

Cause

Incorrect method of using HTML code.

Resolution

  1. If using a UI with the object (default screen), change the field display to RTE. This enables the HTML to render as expected in the Workflow Details page.
  2. If a UI is not utilized with the object, there is currently no available solution to render the HTML on the Workflow Details page.

See Also

Keywords

workflow details, html visible, html code, rich text editor, rte, mdf, custom object, people profile, field display, html rendering, workflow, employee central, formatting not applied, workflow summary, mdf workflow rendering, LOD-SF-MDF-WFL, LOD-SF-MDF-OBJ , KBA , LOD-SF-MDF-WFL , Custom Object based Workflows , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , Problem

Product

SAP SuccessFactors HCM Core all versions