SAP Knowledge Base Article - Public

3753052 - Access unavailable during scheduled release window shows maintenance notification page - Onboarding

Symptom

  • During the planned release upgrade window, will users (including onboardees) be able to access the application?
  • Is there a screen page to identify the release timelines?

Environment

SAP SuccessFactors Onboarding

Resolution

During the release window, no users can access the system. The login page displays a maintenance notification: 

Wait until the scheduled maintenance window ends; access is restored when the upgrade completes.

Keywords

release window, scheduled maintenance, maintenance notification, login page, access blocked, onboarding, SuccessFactors Onboarding, upgrade downtime, application unavailable, 1H, 2H, release, onboarding access, downtime page, maintenance banner, release upgrade, cannot login , KBA , LOD-SF-OBX , Onboarding 2.0 , How To

Product

SAP SuccessFactors Onboarding all versions