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3753126 - Sign In As Another User Shows No Users in Popup – SAP sales cloud version 2

Symptom

  • The "Sign In as Another User" feature is not functioning.
  • No user names appear when clicking "Sign In as Another User".
  • Users have been assigned the User service (sap.crm.service.userService) and the Role service (sap.crm.service.roleService).


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Environment

SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

sign in as another user, empty list, no users displayed, impersonation, administrator role, admin toggle, business user, popup empty, sap crm service, role service, access control, sales cloud v2, switch user, login as user, user selection , KBA , CEC-CRM-HOM , Home Page for SAP Sales/Service Cloud , Problem

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