SAP Knowledge Base Article - Preview

3753206 - Why do I need to create separate support tickets for different issues?

Symptom

I created a single support ticket containing multiple issues. SAP Support asked me to raise separate tickets for each issue.


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Product

SAP Business Network for Logistics all versions

Keywords

Multiple issues, new case, separate case, one issue, new ticket, separate ticket , KBA , SBN-LBN , Business Network for Logistics , SBN-LBN-INT , Integration , SBN-LBN-GTT , Global Track and Trace , SBN-LBN-FC , Freight Collaboration , How To

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