SAP Knowledge Base Article - Preview

3753225 - Missing Revenue on Producer Statements when 'Exclude from Voucher?' is set to Yes in SAP Agent Performance Management

Symptom

  • Some producers' statements are missing revenue numbers, but the commission number matches the voucher files.
  • In the transaction history, the "Exclude from Voucher?" section is marked as Yes.


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Environment

  • SAP Sales Performance Management
  • Agent Performance Management

Product

SAP Agent Performance Management 2026

Keywords

exclude from voucher, missing revenue, producer statement, zero payments, $0 payments, formula detail, voucher exclusion, transaction history, commission matches voucher, apply holds, statement display, revenue missing, apm, agent performance management , KBA , CEC-SAL-APE , Agent Performance Management , How To

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