SAP Knowledge Base Article - Preview

3753386 - Employee replication fails with "mapping error at ... receiverManagerId: key mapping not found" during initial load from SuccessFactors Employee Central

Symptom

Full employee replication from SuccessFactors Employee Central fails for employees who have a manager maintained, but the manager is still not available on the ESM.

Error message observed: "message": "Mapping error at /employeeInformation/jobInformation/receiverManagerId: Key mapping not found for the id, external key $.employeeInformation.jobInformation.managerEmployeeDisplayId".


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Environment

  • SAP Sales Cloud Version 2
  • Integration for SAP Sales/Service Cloud

Product

SAP Sales Cloud Version 2 all versions

Keywords

employee replication, receiverManagerId, key mapping not found, value mapping, initial load, hierarchy order, manager replication, job information, successfactors employee central, integration suite, full employee load, mapping error, sales cloud v2, service cloud integration, cpi , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , How To

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