3753596 - Unable to view Backup Server log in AMC due to 'java.text.ParseException: Unparseable date' - SAP ASE

• Using the AMC monitoring tool for SAP ASE
• When accessing the Backup Server log in the Diagnostics section
• No records are shown and a blank screen is returned
  
  
• The AMC.log shows messages including 'Unparseable date' and 'Unable to map log file line to bean line':
  

  2026-05-14T05:30:39.453-04:00  INFO 1872814 --- [http-nio-8080-exec-7] c.s.a.n.b.BackupServerRepository         : SAP ASE Backup server is running.
  2026-05-14T05:36:54.892-04:00 ERROR 1872814 --- [http-nio-8080-exec-8] c.sap.ase.nanna.logfile.LogFileService   : Unable to map log file line to bean line : 00000: May 13 06:08:18 2026: ASE backupserver/16.1 SP00
   PL01/EBF 31157/P/x86_64/Linux 5.14.21-150400.24.173-default/ase161sp00pl01/5911/64-bit/OPT/Wed Sep  3 18:39:28 2025

  java.text.ParseException: Unparseable date: : 00000: May 13 06
          at org.apache.commons.lang3.time.FastDateParser.parse(FastDateParser.java:1012) ~[commons-lang3-3.18.0.jar!/:3.18.0]
          at org.apache.commons.lang3.time.FastDateFormat.parse(FastDateFormat.java:641) ~[commons-lang3-3.18.0.jar!/:3.18.0]

• SAP Adaptive Server Enterprise (ASE) 16.1 SP00 PL01 & PL02
• SAP Adaptive Server Enterprise (ASE) for Business Suite 16.1  SP00 PL01 & PL02

Unable to map log file line to bean line, unparseable date, AMC, backup server logs , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem