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SAP Knowledge Base Article - PreviewSymptom
After accessing Joule in the BTP cockpit with a custom identity provider, all prompts return the response:
"Initialisation error" "Please try to refresh your browser and the Joule conversation. If the issue persists, please create a support ticket. (000INIT)"
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Environment
Joule for SAP BTP Cockpit
Keywords
joule, btp cockpit, initialization error, identity provider url, default idp, custom idp, ias, incorrect query results, joule icon visible, login issue, p-user, s-user, trust configuration, authentication, access problem , KBA , BC-CP-CPT-AI , Joule for SAP BTP Cockpit , Problem
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