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3753719 - Unattended Remote Desktop SAP GUI Automation Fails With Timeout Waiting For Element Error

Symptom

When running an unattended automation on a virtual machine that performs actions on a SAP GUI environment, it fails with the following error:

  • Timeout error: Waiting for element <element name> (<application name>.s_<application_name>.<element name>) to appear (30 s).

Checking the CxAgent logs around the timestamp of the failure of the automation, an error of the following structure is found:

  • PID=XXXXX TID=XXXXX OpenEvent Global\CxAgentEventName_XXXXX failed with error 2 for command 32 and PID XXXXX.


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Environment

SAP Build Process Automation

Product

SAP Build Process Automation 1.0

Keywords

unattended, webgui, set element, element timeout, waiting for element, openevent error 2, cxagent, autologon, unlock, session lock, rdp disconnect, desktop agent service, element recognition, sapid, virtual machine , KBA , CA-ML-IPA , IPA , Problem

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